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Return and Refund Policy for Waves of Creativity by Aarzoo

Our Return and Refund Policy was last updated on February 27, 2025.

Thank you for shopping at Waves of Creativity by Aarzoo.

If, for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. This Return and Refund Policy was generated by TermsFeed Return and Refund Policy Template.

The following terms apply to any products that you purchased from us.

Interpretation and Definitions

Interpretation

The words with capitalized initial letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For the purposes of this Return and Refund Policy:

  • “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Waves of Creativity by Aarzoo.
  • “Goods” refers to the items offered for sale on the Service.
  • “Orders” means a request by You to purchase Goods from Us.
  • “Service” refers to the Website.
  • “Website” refers to Waves of Creativity by Aarzoo, accessible from https://aarzoo.imed2309.com.
  • “You” means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel your order within 14 days without giving any reason.

The deadline for canceling an order is 14 days from the date on which you received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

To exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us by:

We will reimburse you no later than 14 days from the day on which we receive the returned Goods. We will use the same payment method you used for the order, and you will not incur any fees for such reimbursement.

Conditions for Returns

To be eligible for a return, please ensure:

  • The Goods were purchased in the last 14 days.
  • The Goods are in the original packaging.

Non-Returnable Goods:

  • Custom-made or personalized items.
  • Goods that are not suitable for return due to hygiene reasons and have been unsealed.
  • Goods that are inseparably mixed with other items after delivery.

Returning Goods

You are responsible for the cost and risk of returning the Goods to us. Please return the items to the following address:

[Your Company Address]

We recommend using a trackable shipping method. We cannot issue refunds for items lost or damaged in return shipping.

Gifts

If the Goods were marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the Goods were not marked as a gift or the gift giver had the order shipped to themselves, we will issue the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: